Managed AI Operations

Your AI operation,
delivered working.

Digital agents, autonomous processes, intelligence and corporate apps. Managed end to end by Powerbizz, with governance, security and measured results from week one.

Schedule an executive diagnosticSee the four lines ›
It's not a license.It's an operation, delivered and maintained.
Up to 6 weeksfrom kickoff to the first measured result.
Operation · director's viewLIVE
EV
Eva · Digital SDR
Replies and qualifies in seconds
1,284 leads
BE
Bela · Digital Agent
24/7 support, autonomous resolution
85% without a human
LI
Lia · CollectOps
Collections and duplicate invoices by e-mail
40k/month
RC
PowerRecorder
In-person conversation becomes a record
312 visits
Autonomous resolution this month88% · target 80%

Some of the brands that trust Powerbizz

BandLe Creuset do BrasilVedacitÂnima EducaçãoHSMRededorVeracodeSimpressAlper SegurosNutty BavarianPlay7betRevvoBandLe Creuset do BrasilVedacitÂnima EducaçãoHSMRededorVeracodeSimpressAlper SegurosNutty BavarianPlay7betRevvo

Start here

Does any of these sound like your operation?

"Our sales team can't keep up with responding to leads in time."
"The customer asks the same thing a thousand times and we answer it by hand."
"We have an entire team that just types up whatever comes in by e-mail."
"Nobody knows what the salesperson says on the floor, and there's no way to train on it."
"We bought an AI license. It's sitting idle: nobody operates it."

The problem isn't access to technology. It's putting AI to work, and keeping it working, safely and with measured results.

What we deliver

Four value lines.
One delivery.

You choose where to start. The foundation is the same, so the second line comes online without a new project, a new integration, or another vendor.

LINE 01

Digital Workforce with PowerChat

Agents that serve, sell and collect side by side with your team, on the customer's own channel. Each agent named by you: Eva, Bela, Lia.

  • WhatsApp
  • Instagram
  • E-mail
  • Audio
See the full line ›LINE 02

Power Ops

Mess goes in, a finished process comes out. The digital worker reads the attachment, validates it against the contract's rule, executes on your system via a secure API gateway, and replies.

  • LifeOps
  • CollectOps
  • DocOps
  • FieldOps
See the full line ›LINE 03

Power Human

AI gives power to the people still doing the work. The salesperson sells, the nurse cares for patients, the technician inspects, and the record writes itself from the real conversation or a WhatsApp message.

  • PowerRecorder
  • PowerCare
  • PowerField
  • PowerUpdate
See the full line ›LINE 04

Power Insights

Reads the three sources nobody covers together: digital conversations, in-person conversations and internal meetings. Feeds learning back to humans and to the agents.

  • Real funnel
  • Customer voice
  • Coaching
  • Risk
See the full line ›

The foundation

One foundation.
Four lines built on it.

PowerBizzOS turns four products into a single operation: who can do what, what knowledge each agent can see, where it can connect to your systems.

+1Mtransactions a month, already in production
99.5%uptime, with a guaranteed service credit
Multi-AZautomatic failover across AWS availability zones
Up to 4hresolution time for a critical incident
PowerbizzOS

The layer every line shares, with no new project for each one.

Identity and permissionsYour organization's RAGSecure API gatewayMulti-model, no vendor lock-inDual audit: one agent acts, another confirmsSSO and MFA, with per-agent RBACPer-client isolation, tokenized data

Hire by function

Agents and humans,
in the same operation.

Every agent arrives trained for a role, with whatever name your brand chooses. Your team oversees, takes over, and collaborates right inside PowerChat.

Sales

Digital SDR

Qualifies in a few questions and books straight onto the right salesperson's calendar.

Responds to the lead in seconds, 24 hours a day
Sales

Digital Salesperson

Checks stock, builds the order and closes with a payment link on the customer's channel.

From first contact to paid order
Support

Digital Agent

End-to-end support, 24/7, with the same quality at 3am as at 3pm.

Premium retail: 85% less human volume
Post-sale

Digital Aftersales

Tracks delivery, books service and re-engages the customer at the right moment.

Repeat purchase and NPS with no extra effort from the team
Finance

Digital Collector

Negotiates, issues duplicate invoices and confirms payment in the right tone for each customer.

40,000 e-mails a month handled
Experience

Digital Concierge

Welcomes and guides high-end operations, in multiple languages.

Multilingual, in your brand's voice
Custom

Your agent

Didn't find the right role? We design it from your process, with the same method and timeline.

In production in up to 6 weeks
See the full Digital Workforce line ›

Before and after

What changes in practice.

ProcessTodayWith Powerbizz
Lead responseThe lead waits hours and goes cold; the salesperson prioritizes by personal judgmentA digital SDR replies in seconds and books a qualified meeting
Customer supportQueues, business hours and the same answer typed by hand every timeA digital agent resolves 24/7, with context
Enrollment changesE-mails read and typed by hand by dozens of peopleLifeOps reads, validates and executes via API
Collections and duplicatesFive people triaging thousands of replies a monthCollectOps classifies and reissues without intervention
CRM loggingThe salesperson types up whatever they remember, at nightAn internal assistant: dictate by voice and the CRM updates itself
In-store salesWhat's said at the counter is lostPowerRecorder becomes coaching and market intelligence

What your operation spends today

The number your CFO
actually decides on.

Seats and messages are platform-vendor metrics, not your operation's. The number that matters is different: what it costs today to complete a process by hand, and how much of that an agent takes on.

Labor cost per process, todayR$ 9
Monthly cost taken off your team's handsR$ 28,800
640 h/monthreturned to the team for higher-value workR$ 345,600over a twelve-month horizon

A reference number, not a proposal. It only measures the labor cost of today's process and ignores error, rework, peak overtime and revenue lost to delay, which usually make up most of the gain. The Powerbizz contract is billed per agent and workload, or per user, depending on the solution, defined during discovery based on real volume and the agreed target.

What makes us trustworthy

One agent acts.
Another one audits.

Before writing anything to your system, a second, independent agent validates the action. When data is missing or confidence is low, it stops and escalates to a human. It never guesses.

  • Technical controls.TLS 1.3 and AES-256, MFA and SSO, PII tokenization, multi-tenant isolation and an annual pentest, aligned with SOC 2 and ISO.
  • Documentation package, ready to go.Platform dossier, ROPA inventory, DPIA for AI agents, incident response plan and subprocessor list.
  • Your data doesn't train models.A contractual ban, including the model subprocessors used.
  • Already auditedby security committees at global insurers and hospital networks.
Open the Trust Center
1
The agent proposes the actionReads the request, consults the organization's RAG and drafts the execution.
2
The independent auditor validates itKicks in when the agent extracts or writes data via API.
3
Low confidence stops and escalatesMissing data or ambiguity becomes a human task, never a guess.
4
Execution via a secure gatewayConnects to your ERP, CRM or core system without exposing the credential to the model.
5
Confirmation to the requesterResult returned to whoever asked, with what was executed.

Results already in production

Not a promise. Already running.

0%reduction in human support volume in retail
24/7continuous operation, not tied to business hours
0transactions a month supported by the platform
Up to 6weeks from project kickoff to the first measured result

Critical operations at global consultancies, insurers, hospital networks, industry and retail already run on our platform, approved by regional and global security committees.

Managed AI Operations

Managed end to end.
You receive it working.

The difference between buying AI and having AI that actually operates lies in what happens after the contract is signed. This is our method, from the first workshop to continuous improvement.

00

WeDoAI workshop

For those who don't know where to start: discovery with leadership, a live demo and prioritization by effort versus gain.

01

Discovery

We map the process, the real volume and the goal. Every pilot starts with four numbers: volume, cost, success metric and contracting terms.

02

Training

The digital worker learns your documents, your organization's RAG and your brand's tone.

03

Certification

Simulation with real cases, adversarial testing and minimum approval criteria before going live.

04

Continuous operation

Ongoing support and knowledge tuning, with your team overseeing day-to-day work.

No critical agent goes into production without passing the certification gate. None.

Where we already operate

Same engine.
Every industry sees its own case in it.

Healthcare

PowerCare turns the nurse's visit into a patient record, surgical notes are assisted across a hospital network, and agents handle scheduling and confirmation.

See the industry ›

Insurance and benefits

LifeOps processes enrollment changes for global brokerages. CollectOps confirms receivables. Agents support brokers and policyholders.

See the industry ›

Retail and e-commerce

A digital agent cut human support volume by 85% in premium retail. A digital salesperson closes on WhatsApp. What's said on the sales floor becomes training material.

See the industry ›

Industry and automotive

The technician speaks and the report writes itself. Digital SDRs sell parts and services. Internal assistants open tickets by voice.

See the industry ›

Education

A digital SDR replies to the lead in seconds and books the enrollment. Support resolves student issues. CollectOps handles past-due accounts.

See the industry ›

Public sector

One WhatsApp channel for every citizen: vaccination, mobility and services, funded by sponsorship, not the budget.

See the industry ›

Cases in production, contracted pilot and contracting in progress, under each client's confidentiality terms.

Frequently asked questions

What people always ask about Powerbizz.

What is Powerbizz?

A Managed AI Operations company: digital agents, autonomous processes, intelligence and corporate apps, managed end to end by our team, with governance and measured results. We don't sell access to an AI model, we deliver the operation already working.

How much does it cost to hire Powerbizz?

It depends on the solution: we charge per contracted agent plus the workload it processes, or per user. The exact model and price come out of discovery, based on real volume and the goal agreed with the client.

How long from kickoff to the first result?

Up to 6 weeks, from a scoped agent to a custom agent integrated with a legacy system. Every pilot starts with four agreed numbers: volume, current cost, success metric and contracting terms.

Is Powerbizz a platform I operate, or a service you operate?

A service that Powerbizz operates. That's the difference between Managed AI Operations and a software license: ongoing support and agent knowledge tuning are all part of the contract, not billed separately. Day-to-day oversight of the agent's work is your team's.

Is my data used to train AI models?

No. That prohibition is in the contract, including the model subprocessors the platform uses. More security and privacy detail is in our Trust Center.

Which industries does Powerbizz already operate in?

Insurance and benefits, healthcare, retail and e-commerce, industry and automotive, education and public sector, with the same agent engine adapted to each industry's case.

Next step

Your AI operation, working.
Which line do you want to start with?

Start small. Measure. Then scale. In under a minute you leave the essentials, and the conversation starts with the right context already in place.

Schedule an executive diagnosticTalk to Bella on WhatsApp

bella@powerbizz.ai

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